Effective from: Nov 1, 2021
This website, and services provided hereto, are provided by Papaya Group Co., Limited, Beijing Papaya Mobile Technology Co., LTD and its affiliate entities (hereinafter referred to as "Papaya" or "we"). Here's how we protect your data and respect your privacy.
By visiting or using the www.papayamobile.com website or service, and any other linked pages, features, content, or any other services we offer from time to time by in connection therewith (collectively, "Papaya"), or sign up to be an Affiliate partner, you shall read the following privacy policies.
If you are (going to be) a registered Affiliate partner (hereinafter referred a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed.
If you are already our Affiliate, please also check the contracts between us: they may contain further details on how we collect and process your data.
When and how we collect data
From the first moment you interact with Papaya, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
How does Papaya collect information?
Our services are designed to connect publishers and advertisers around the world. For the personal data, we will not collect such as the user’s advertising identifier, precise location, or interest or demographic information such as age and gender. We may still receive data such as the user’s IP address, Cookies for limited purposes based on separate legal grounds for processing, such as legal necessity or legitimate interests.
How We Use the Information We Collect
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data: keeping Papaya running, improving Papaya and affiliate support.
Types of data we collect
Your name, address, telephone number, email address.
Your bank account number, sort code, credit/debit card details
Data that identifies you
Your IP address, login information, browser type and version.
Data on how you use Papaya
Your URL clickstreams (the path you take through our site), products/services viewed.
What about really sensitive data?
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences) except when we have your specific consent, or when we have to to comply with the law.
What about children's data?
Papaya is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. Papaya does not knowingly collect or solicit Personal Information from anyone under the age of 16 or knowingly allow such persons to register. If you are under 16, please do not attempt to register for Papaya or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 16 may provide any Personal Information to Papaya or through Papaya. In the event that we learn that we have collected Personal Information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
Legal basis for this data usage: Consent, Contract, Legitimate interests
Here is what each of these "legal bases" mean:
You have given clear consent for you to process your personal data for a specific purpose. You can change your mind!
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at email@example.com .
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
- gaining insights from your behaviour on our website
- delivering, developing and improving the Papaya service
- enabling us to enhance, customise or modify our services
- determining whether marketing campaigns are effective
- enhancing data security
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests
Your privacy choices and rights
You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can turn off cookies in your browser by changing its settings
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at firstname.lastname@example.org.
You can exercise your rights by sending us an email at email@example.com.
You have the right to access information we hold about you
This includes the right to ask us supplementary information about:
- the categories of data we're processing
- the purposes of data processing
- the categories of third parties to whom the data may be disclosed
- how long the data will be stored (or the criteria used to determine that period)
- your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person's confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you
You can object to us using your data for profiling you or making automated decisions about you
You have the right to port your data to another service
You have the right to receive the personal data concerning you that we have collected.
You have the right to be 'forgotten' by us
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of our service.
You have the right to lodge a complaint regarding our use of your data
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the supervisory authority.
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure.
You are responsible of your username and password: keep them secret and safe.
If you believe your privacy has been breached, please contact us immediately on firstname.lastname@example.org.
Where do we store the data?
The personal data we collect is processed at our offices in Beijing and in any data processing facilities operated by the third parties.
How long do we store your data?
We will archive and stop actively using any personal identifiable information about you within 13 months from the last time you used Papaya. We will delete your personal data from our archives no later than 6 years from the last time you used Papaya or as agreed with you in a separate contract.
Third parties who process your data
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
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